Security Policy

   

       Customers will be required to fill in all information according to the information fields according to the form available on the website skytechvn.vn. such as: Full name, address (home or office), email address (company or individual), phone number (mobile, home or office), This information is requested when the customer would like to contact the Company.

1. PURPOSE OF COLLECTION OF PERSONAL INFORMATION OF CONSUMERS

Provide services to the Customer and manage and use the Customer’s personal information for the purpose of managing the Customer’s database and promptly handling arising situations (if any).

2. SCOPE OF USE OF PERSONAL INFORMATION

Website skytechvn.vn uses information provided by customers to:
Provide services to Customers.
Send notices about information exchange activities between Customers and skytechvn.vn
Communicating and resolving complaints with Customers
Confirm and exchange information about Customer’s transaction at skytechvn.vn
At the request of a competent state management agency
3. PERSONAL INFORMATION STORAGE TIME

There is no time limit except in case the Client sends a cancellation request to the Management Board or the Company is dissolved or bankrupt.

4. PERSONS OR ORGANIZATIONS MAY BE ACCESSED TO CUSTOMER’S PERSONAL INFORMATION

Customers agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:

Board
A third party has an integration service with Website skytechvn.vn
Event organizers and sponsors
Competent state agencies in case of request as prescribed in operating regulations
Market research company
Financial Advisor, Legal and Auditing Firm
Complainant can prove Customer’s violation
At the request of a competent state agency
5. ADDRESS OF INFORMATION COLLECTION AND MANAGEMENT UNIT

SKYTECH VIETNAM., JSC

  • Address: R3417 C5-D’Capitale Building, Tran Duy Hung Street, Cau Giay District, Hanoi, Vietnam.
  • Hotline: (84)912689949|(84)936636005
  • Email: info@skytechvn.vn
  • Website: https://skytechvn.vn

6. MEDIA AND TOOLS FOR CONSUMERS TO ACCESS AND CORRECT YOUR PERSONAL INFORMATION DATA

Customers have the right to self-check, update, adjust or cancel their personal information by requesting the Management Board to do this.

Customers have the right to submit a complaint about the disclosure of their personal information to a third party to the Management Board. When receiving these feedbacks, skytechvn.vn will confirm the information, be responsible for answering the reason and guide the Customer to restore and secure the information.

Ways to receive consumer complaint information:

By email: info@skytechvn.vn.
By phone: (84)912689949|(84)936636005

7. COMMITMENT TO SECURITY OF CUSTOMERS’ PERSONAL INFORMATION

Customer’s personal information on Website skytechvn.vn. The Board of Directors commits to absolute confidentiality according to the privacy policy of personal information posted on the website skytechvn.vn. The collection and use of information of each Customer is done only with the consent of the Customer, unless otherwise provided for by law and this regulation.

Do not use, do not transfer, provide or disclose to a third party the Customer’s personal information without the consent of the Customer, except for the cases specified in this regulation or the provisions of this Law. law.

In the event that the information server is attacked by a hacker leading to the loss of the Customer’s personal data, the Management Board is responsible for notifying and working with the relevant authorities to investigate and handle it promptly, and notify the Customer of the incident.

Absolutely confidential all information of customers’ online transactions including invoice information, accounting and digital documents in the secure data center level 1 of skytechvn.vn.

8. MECHANISM FOR RECEIVED AND SETTLEMENT OF COMPLAINTS RELATED TO CUSTOMERS’ INFORMATION

When discovering that their personal information has been used for the wrong purpose or scope, the Customer sends a complaint email to info@skytechvn.vn or calls +84 936 636 005 to complain and provide proof. relevant to the case to the Management Board. The Administration commits to respond immediately or at the latest within 24 (twenty-four) working hours from the time of receipt of the complaint.